Your personal data matters. This Privacy Policy explains exactly what information kopk collects from players in Bangladesh, why we collect it, how we protect it, and what rights you have over it.
Six commitments that guide how kopk handles every piece of player data — from registration through to account closure.
kopk collects personal data only for specific, legitimate purposes — operating the Platform, verifying player identity, processing BDT payments, and improving the service. Data is never collected speculatively or for undisclosed uses.
We only ask for the information we actually need. kopk does not request unnecessary personal details during registration or KYC. If a piece of data is not required to operate your account or comply with legal obligations, we do not collect it.
All data stored on kopk's systems is protected by SSL/TLS encryption in transit and strong encryption at rest. Passwords are stored as one-way cryptographic hashes — meaning even kopk's internal team cannot read your actual password.
kopk tells you what data is collected, why it is collected, and how long it is kept — in plain English. This Privacy Policy is the single source of truth for kopk's data practices. There are no hidden data arrangements not disclosed here.
kopk does not sell, rent, or trade your personal information to third-party marketing companies or data brokers. Your data is used exclusively to operate and improve the kopk Platform for you and other players in Bangladesh.
You have the right to access, correct, and request deletion of the personal data kopk holds about you. Requests are processed promptly. kopk will never penalise you for exercising your data rights in good faith.
kopk ("kopk", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and plays on the kopk Platform at kopk.bid ("Platform"). This Privacy Policy ("Policy") describes the categories of personal information we collect, the purposes for which we use that information, the circumstances in which we may share it with third parties, the security measures we apply to protect it, the periods for which we retain it, and the rights you hold in respect of your own data.
This Policy applies to all personal data processed by kopk in connection with your use of the Platform, including data collected during account registration, identity verification (KYC), payment processing, sports betting activity, casino game play, and customer support interactions.
By creating a kopk account or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read this Policy and that you understand how kopk processes your personal data. If you do not agree with any part of this Policy, you should not use the Platform.
kopk is the operator of the online gaming and cricket betting platform available at kopk.bid. The Platform is designed primarily for players located in Bangladesh and offers casino games, live dealer tables, sports betting (with a focus on cricket including BPL, Bangladesh Tigers matches, IPL, and ICC tournaments), fishing games, and slots from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
For the purposes of this Policy, kopk acts as the data controller in respect of all personal data it collects directly from players. Where kopk engages third-party payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) or game content providers, those parties act as independent data controllers or data processors, as applicable, in respect of data they handle under their own policies.
For any privacy-related enquiry or request, players may contact kopk at: [email protected]
kopk collects the following categories of personal data from players:
kopk collects personal data through the following channels:
kopk uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your player account | Registration & identity data |
| Verifying your identity and age (18+ check) | KYC documents, date of birth |
| Processing deposits and withdrawals in BDT | Financial data, mobile number |
| Providing access to casino games and sports betting | Account data, gaming activity data |
| Delivering bonuses and promotions | Account data, gaming activity data |
| Detecting and preventing fraud, bonus abuse, and money laundering | Technical data, financial data, gaming data |
| Responding to customer support requests and complaints | Communications data, account data |
| Sending transactional notifications (deposit confirmed, withdrawal processed) | Mobile number, email |
| Complying with anti-money laundering and legal obligations | KYC data, financial data, gaming data |
| Improving Platform performance and user experience | Technical & device data (anonymised where possible) |
kopk does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without a human review stage. Fraud detection systems may flag accounts for review, but account suspension decisions are reviewed by kopk staff before action is taken.
kopk processes personal data on the following legal bases:
kopk shares personal data with third parties only where necessary and as described below. kopk does not sell personal data.
When you make a deposit or request a withdrawal, kopk shares the minimum necessary data (transaction amount, your account reference, and your registered mobile number or card details) with the relevant payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard — in order to execute the transaction. These providers process data under their own privacy policies.
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate the game engines that power kopk's casino and fishing game offerings. These providers receive a player session token and a game-session ID to enable gameplay. They do not receive your full name, address, or financial details.
kopk may use a third-party KYC service to assist in verifying the authenticity of ID documents you submit. This service receives the document images you upload and returns a verification result. The service acts as a data processor under kopk's instruction and is contractually prohibited from using your data for its own purposes.
kopk will disclose personal data to law enforcement agencies, regulators, or courts where required to do so by applicable law, or where necessary to prevent, detect, or investigate fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or substantially all of kopk's assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to data processing arrangements that result from it.
kopk uses cookies and similar tracking technologies to operate certain features of the Platform, maintain your login session, and understand how players navigate the site so that we can improve the experience over time.
You can control cookie settings through your browser's privacy or settings menu. Disabling essential cookies will prevent you from logging in and using the Platform. Disabling functional or analytics cookies will not prevent you from accessing games or making transactions, but may reduce the personalisation of your experience.
kopk retains personal data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. The following general retention periods apply:
When personal data is no longer required, kopk deletes or anonymises it in a manner that prevents reconstruction of the original personal information.
kopk takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
No digital platform can guarantee absolute security, and kopk cannot warrant that unauthorised access, hacking, or data loss will never occur. However, kopk will notify affected players and take appropriate remedial action promptly in the event of a data breach that poses a risk to player rights and interests.
As a kopk player, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected] with a clear description of your request and sufficient information to verify your identity.
Request a copy of the personal data kopk holds about you, including the categories of data, the purposes for which it is processed, and the parties with whom it has been shared.
Request correction of any inaccurate or incomplete personal data kopk holds about you. For account details you can update yourself, this can often be done directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to kopk's legal retention obligations.
Request that kopk restricts the processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or while an objection to processing is being assessed.
Request a structured, machine-readable copy of the personal data you provided to kopk so that you can transfer it to another service, where technically feasible and where the data was processed on the basis of consent or contract.
Object to kopk's processing of your data where that processing is based on legitimate interests. kopk will assess whether its compelling grounds for processing override your objection and respond accordingly.
kopk will respond to all data rights requests within 30 days of receipt. Where a request is complex or kopk receives a high volume of requests, this period may be extended by a further 60 days, in which case you will be informed of the extension and the reason for it.
kopk will not charge a fee for handling data rights requests made in good faith. If requests are manifestly unfounded or excessive — for example, because they are repetitive in nature — kopk reserves the right to charge a reasonable administrative fee or decline to act on the request.
The kopk Platform is strictly for adults aged 18 and above. kopk does not knowingly collect personal data from persons under the age of 18. If kopk discovers that an account has been registered by a person under 18, the account will be closed immediately, any balance will be returned to the original payment source, and all personal data associated with the account will be deleted as soon as reasonably practicable, subject to any mandatory retention obligations.
If you are a parent or guardian and you have reason to believe that a person under 18 in your care has registered a kopk account or provided personal data to kopk, please contact kopk at [email protected] immediately.
kopk reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the services and features offered on the Platform. When material changes are made, kopk will notify registered players via the mobile number or email address associated with their account.
The updated Policy will be published at kopk.bid/privacy-policy with a revised effective date clearly displayed at the top of the document. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests in relation to this Privacy Policy or kopk's handling of your personal data, please contact kopk using the details below. All communications should be submitted in English.
If you are not satisfied with kopk's response to a privacy complaint or data rights request, you have the right to escalate your complaint through the appropriate legal channels available in your jurisdiction. kopk encourages players to contact kopk support in the first instance, as the majority of privacy concerns can be resolved quickly and informally through direct communication.
Your data is protected. Your identity is secure. Explore kopk's cricket betting, casino games, slots, and fishing games — all on a platform built for Bangladeshi players.